Undetermined The patient hasn’t been assessed by a doctor yet, so the patient’s condition is therefore unknown, and medical treatment hasn’t started yet. AVPU (pronounced as ave poo) or the AVPU scale — a tool used to assess the patient's brain perfusion and function — describes a patient's level of consciousness. I clarify anything my patients did not understand and reassess their understanding. Satisfactory/Good Introduce yourself and explain your role in your patient's care. For example, "cardiomyopathy" translates to "heart muscle disease" ("cardio" = heart; "myo" = muscle; "pathy" = disease). Being a medical professional can be an esteemed and rewarding career. Answering patients’ billing questions and explaining the process in clear terms is certainly time well-spent. I assess my patients’ understanding by asking them to explain the concept in their own words. Give your patients seven compliments for every one statement of criticism, Zalman said. If my patients still do not understand, I find a new way to explain … Patients should prepare for their medical visits and ask questions, always. You must also explain to them that they can refuse the recommended service/procedure, an action that will protect them from any financial liability. General medical terms are used by all doctors or many specialties. Establish a rapport. The many different terms that are used to describe a patient’s medical condition are shown below, in no particular order of any kind. FINDING THE RIGHT BALANCE. Find out what the patient wants to know or take away from your meeting. Patients: Should have a general understanding of medical terms. With one in two patients struggling to understand their medical bills, providers have another opportunity to make a lasting impact. Get to know your patient. Medical people - doctors, nurses, and others in the health professions - use a lingo with special words. The patient should know that by signing the ABN, they’ll be responsible for the payment. Will ask the meaning of words and concepts he doesn't understand. Review their medical record and ask basic get-to-know-you questions. And these words, whether by design or not, are often incomprehensible to the rest of us. She also suggests students show—not tell—how supportive they are by giving patients educational materials, websites, resources and information about support groups that may help them better understand medical terms or issues that apply to their treatment. Medical terms are often compound words. I explain the concept to my patients, avoiding medical jargon. To promote health literacy, the use of medical terminology and acronyms in patient encounters is discouraged. They are put together from other words that serve as the building blocks of medical language. Patient Condition Terms. 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